Due to the recent increase in the purchase of textbooks from outside vendors and questions from our valued customers concerning our service and support activities, the members of the OEPA want to make clear to Oklahoma Schools, our policies concerning textbook purchases:

• The publishers cannot accept responsibility for servicing the purchase of textbooks from a company other than the publisher or their designated depository.
• There is no guarantee against content errors and/or binding of books that are purchased from any source other than the publisher or their designated depository.
• No complimentary materials can be provided in support of textbooks purchased from any source other than the publisher or their designated depository.
• In order that we do not violate our own policies, when requesting complimentary and/or support materials for your textbooks, please provide a copy of your purchase order for the books in question to the publisher’s representative.
• Only books purchased from the publisher or their designated depository can be returned for credit.

As your publisher’s representatives, we intend to continue supplying you with the best possible service and support, and will continue supporting Oklahoma Schools to the best of our abilities.  We feel confident you will understand our need to clarify the above policies.

How to order Publisher Samples

How to return Publisher Samples